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Eloqua: How to Re-install Leadspace and Refresh the Leadspace App

Below you can find a quick tutorial on how to re-install the Leadspace app and Refresh it in your Campaigns/Programs.

 

1. Log into your Eloqua

2. Click Deactivate on every Campaign or Program which is suing the Leadsapce Enrichment CA  

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3. Add a Wait step that will hold all the stuck contacts you currently have in the app. Configure the step to 1 day

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4. Press Save and Activate

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5. Double-click the number above the app

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6. Click "Select All" 

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7. Click Move

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8. Select the Wait step you've added, and press "Move Members" and "Move Members" once more

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9. Hit Close and OK

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10. After you see the numbers move to the wait step, deactivate the Campaign/Program. Afterward, delete the Leadspace app, and hit "Save"

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11. Open the following URL in your browser: 

https://login.eloqua.com/Apps/Cloud/Admin/Catalog/Add/352034f3-45b1-409b-9d1f-58810a28b863/21-72-65-06-01-93-43-60-E1-31-06-06-A1-02-B5-97

12. Click "Leave"

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13. Click "Accept and Install"

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14. Click "Sign In"

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15. Click "Accept"

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16. After the install has completed, go into the Campaigns/Programs which used the Leadspace app before it was removed. Add the Leadspace app to the canvas and connect it as it was before it was removed

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17. Click "Save" and "Activate"

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18. Double-click the number above the wait step, and move them back to Leadspace

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