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Leadspace For Salesforce: Running and Tracking Enrichments

With Leadspace for Salesforce, you can enrich leads and accounts on demand, directly in your Salesforce environment, with 100+ fields of highly accurate insights to power your sales and marketing teams.

How to Run a Sync Job

1

Navigate to the "Leadspace Audience Sync" app in your Salesforce environment.  You can find the app in the applications drop down menu at the top right hand corner of your Salesforce.

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2

Please ensure you are logged in as an admin, and then verify that the following tabs are visible to you:

Sync Definitions, Sync Activities, Sync Activity Bulks, Results Fields Mapping, Input fields Mapping, Settings, Reports, Dashboards2018-05-15_12_31_08-Sync_Definitions__Home___Salesforce_-_Developer_Edition.png

3

In the "Sync Definitions" tab, click on the "New" button. On this page you can see the previous Sync Definitions created in your environment.

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4

Give your sync job a meaningful name. Notice the default name of your sync job is based on the date/time of its creation.

5

Choose the object type you wish to sync - Account, Contact, or Lead.  Data will be appended only to the object you chose, per the field mappings you have set for this object.

6

Add one or more filtering criteria on your Salesforce data.

Try out different types of fields (text, numbers, or dates), and different filter logic (AND/OR).

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7

Click "Apply Filters" to see the number of objects that meet your filter criteria. If the number of results exceed the number of allowed transactions set by the admin, a message will pop up.

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8

Click "Run Now" to run the sync job. Conversely, you may also discard the sync job and go back to update your filter criteria.

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9

Wait for an email notification regarding your sync job status (Success, Partial Success, or Failure). The sync job may take up to a few hours, depending on the number of records run.

10

After the sync job has completed successfully, navigate to one of the Accounts/Leads/Contacts you have selected, to see Leadspace insights directly in your standard object.

11

Navigate to the "Sync Definitions" tab and click the Sync Definition you wish to track. This will take you to the "Details" page for this particular Sync Definition. Here you can view your newly created Sync Definition and take note of all information (created by and when).

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12

Below the Sync Definition Detail section, you will see the Sync Activities created based on the new Sync Definition.

Note the number of records, the related object, and start date/time.

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13

Below the Sync Activities section, you will see the Search Criteria defined by the Sync Definition.

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14

Under "Sync Activities", click the Sync Activity ID to see activity details.  This will take you to the "Details" page for this particular Sync Activity.

Notice the activity status, and number of records it holds.

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15

Below the Sync Activity Detail section, you will see the Sync Activity Bulks that were created for this Sync Activity. Each bulk holds a batch of objects you requested to be synced with Leadspace.

Notice the number of records, the related object, and status.

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16

In the Sync Activity Bulks section, click the Sync Activity Bulk ID to see its details. This will take you to the "Details" page for that particular Sync Activity Bulk.

Notice the bulk status, and number of records it holds.

The external bulk ID can be tracked across Salesforce and Leadspace monitoring systems, for easy supportability.

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17

Below the Sync Activity Bulk Detail section, you can see the Salesforce objects that were included in the Sync Activity Bulk.

Clicking each of these objects will take you to the object’s page, where you can see the newly enriched Leadspace data.

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18

Navigate to the "Reports" tab to create or view reports about the number of activities, type of objects, etc.

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19

Navigate to the "Dashboards" tab to create or view dashboards for various insights about your sync activities

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