FAQ
Salesforce Integration
- How Do I Uninstall and Remove Leadspace from my Salesforce?
- What are the limitations to SFDC Professional Edition?
- How does the Leadspace Import Tool work?
- Which version of Salesforce.com integrates with Leadspace?
- Where in Salesforce can I see the data fields enriched by Leadspace?
- How do I track leads from Leadspace that were added to Salesforce?
Marketo Integration
- How Do I Know When a Lead Has Been Sent Through the Webhook
- Marketo Integration
- Does Leadspace enrich leads in real-time?
- How do I manage my original data fields alongside the data fields enriched by Leadspace?
- Which versions of Marketo integrate with Leadspace?
- When does Leadspace plan to support integrations with other marketing automation systems?
Eloqua Integration
- Where are Leadspace fields and objects located within Eloqua?
- Does Leadspace enrich leads in real-time?
- Which versions of Eloqua integrate with Leadspace?
- When does Leadspace plan to support integrations with other marketing automation systems?
- How do I see when a contact has last been enriched?
- How to Resend Contacts in Eloqua to enrichment with Leadspace
Offline Enrichment Projects and Database Refreshes
Profiles and Scoring
- How are Leadspace prospects scored?
- How many Ideal Customer Profiles should I create?
- How can I view and modify my Ideal Customer Profiles?
- What is the process if I want a new Ideal Customer Profile?
- Once I have submitted the edits to my profile what is the time frame I can expect my profile changes to take effect?
- What Do The Person Scores Mean In An Enrichment?
Data
- How does your matching and enrichment work?
- How big is the Leadspace database and is it up-to-date?
- What are your data sources?
- How does Leadspace verify the leads it provides?
- Can Leadspace find personal phone numbers and email addresses?
- Why do I sometimes find outdated Leadspace information?
Prospecting
- How are prospects sorted on the prospecting app?
- How does Leadspace know if a prospect is using a certain technology?
- What are the company indicators within the prospecting app?
- How do I lock filters in the prospecting app?
- How do I use the filters within the prospecting app?
- How do I add a prospect from Leadspace to an existing Account in Salesforce?
GDPR
- If a contact opts out, how do you notify customers?
- Can a person request to opt out via Leadspace?
- What is Leadspace's SLA for a request to remove personal information?
- How to request information removal?
- Salesforce - 'Individual' Standard Object
- Does Leadspace Handle the Requirement to Secure Double Opt In?
General
- How to open a CSV with foreign/special characters without corrupting the file
- What is Leadspace API service?
- General Data Protection Regulation (GDPR) and Leadspace
- How do I track usage in Leadspace?
- How do I get a refund for wrong contact details?
- Is it possible to score leads using several Ideal Customer Profiles?