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Leadspace for Salesforce: LS Logs

For each sync definition you run, Leadspace generates an error log. You can view these error logs under the LS Logs tab in Leadspace Audience Sync.

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If your sync definition ran into an error, Error Time will be populated with the time the error occurred, and Description will be populated with a brief description of the error. If there was no error, Error Time will be blank, as in the error log above.

How Do I Enable Error Logs?

In Leadspace Audience Sync, navigate to Settings -> Configurations -> Enable Logs. You should now see a new tab called LS Logs in the app.

Common Errors

Leadspace Record Status: bad value for restricted picklist field: (value here)

Your picklist values don't align with Leadspace's picklist values for a field, and therefore Leadspace could not push the specified value into that field.

FIELD_CUSTOM_VALIDATION_EXCEPTION, Please populate a (field name) on the account and/or lead being converted

A required field is blank on your record, therefore your record could not be sent through for enrichment.

 

 

 

 

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